Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies to enhance your gaming experience, maintain security, and comply with Australian data protection regulations. By continuing to use our pokies platform, you acknowledge and consent to the use of cookies as described in this policy.
What Are Cookies
Cookies are small text files that are stored on your device when you visit our online casino platform. These files contain information that helps our website function properly and remember your preferences during your gaming sessions. Cookies play a crucial role in providing a secure and personalized gambling experience, from remembering your login details to tracking your favourite pokies games and maintaining responsible gambling settings.
Our platform uses various types of cookies, including session cookies that expire when you close your browser, and persistent cookies that remain on your device for a specified period. These technologies enable us to provide seamless gameplay, protect against fraud, and ensure compliance with Australian gaming regulations and responsible gambling requirements.
Types of Cookies We Use
| Cookie Type | Purpose | Duration | Examples |
| Essential Cookies | Required for basic website functionality, security, and account management | Session or up to 1 year | Login authentication, payment processing, fraud prevention |
| Functional Cookies | Remember user preferences and enhance gaming experience | 30 days to 2 years | Language settings, game preferences, responsible gambling limits |
| Analytics Cookies | Collect information about website usage and gaming patterns | 1 month to 2 years | Google Analytics, game performance tracking, user behaviour analysis |
| Marketing Cookies | Deliver targeted promotional content and track campaign effectiveness | 30 days to 1 year | Bonus offers, promotional banners, affiliate tracking |
Essential Gaming Cookies
Essential cookies are fundamental to the operation of our online pokies platform and cannot be disabled without significantly affecting your gaming experience. These cookies serve critical functions including:
- Account authentication and session management to keep you securely logged in during gameplay
- Payment processing and transaction security for deposits and withdrawals
- Fraud detection and prevention systems that protect both players and the platform
- Compliance with responsible gambling requirements mandated by Australian gaming authorities
- Age verification and geo-location services to ensure regulatory compliance
- Game state preservation to maintain your progress in pokies and other casino games
Functional and Preference Cookies
Functional cookies enhance your gaming experience by remembering your preferences and settings. These cookies allow our platform to provide personalized services while maintaining your chosen responsible gambling controls. The information collected through functional cookies includes your preferred language, currency settings, game categories, and customized dashboard layouts.
These cookies also store your responsible gambling limits, including deposit limits, session time limits, and cooling-off periods as required under Australian gaming legislation. By remembering these settings, we ensure that your protective measures remain active across all gaming sessions, supporting our commitment to promoting responsible gambling practices among Australian players.
Analytics and Performance Tracking
Analytics cookies help us understand how players interact with our pokies platform, which games are most popular, and how we can improve the overall gaming experience. We use services like Google Analytics and proprietary tracking systems to collect anonymized data about user behaviour, game performance, and platform usage patterns.
This information enables us to optimize game loading times, identify technical issues, and develop new features that align with player preferences. All analytics data is processed in accordance with Australian privacy laws and is used solely for platform improvement and regulatory reporting purposes required by gaming authorities.
Marketing and Promotional Cookies
Marketing cookies enable us to deliver relevant promotional content, bonus offers, and personalized gaming recommendations based on your interests and playing history. These cookies track your interaction with promotional materials and help us measure the effectiveness of our marketing campaigns while ensuring compliance with Australian advertising standards for gambling services.
We use these cookies to present targeted offers for pokies games, seasonal promotions, and loyalty program benefits. You can opt out of marketing cookies without affecting your ability to play games or access essential platform features, though you may receive less relevant promotional content.
Third-Party Cookies and Integrations
Our platform integrates with various third-party services that may place their own cookies on your device. These include payment processors, game providers, customer support systems, and analytics services. Each third-party service operates under its own privacy policy and cookie practices, which we encourage you to review.
Common third-party cookies on our platform include those from major payment providers for secure transactions, live chat support systems for customer assistance, and game developers who provide our extensive pokies library. We carefully select partners who comply with Australian data protection standards and gaming regulations.
Managing Your Cookie Preferences
You have several options for managing cookies on our platform and controlling how your information is collected and used:
- Use our Cookie Preference Centre accessible through your account settings to customize which non-essential cookies you accept
- Configure your browser settings to block or delete cookies according to your preferences
- Opt out of specific third-party tracking services through their respective opt-out mechanisms
- Contact our support team for assistance with privacy settings and cookie management
- Review and update your preferences regularly to ensure they align with your current needs
Browser Cookie Controls
Most web browsers allow you to control cookies through their settings. Here are instructions for managing cookies in popular browsers:
- Chrome: Access Settings > Privacy and Security > Cookies and other site data to manage cookie preferences and delete existing cookies
- Firefox: Navigate to Options > Privacy & Security > Cookies and Site Data to control cookie settings and clear stored data
- Safari: Go to Preferences > Privacy to manage cookie and tracking preferences, including blocking cross-site tracking
- Edge: Select Settings > Privacy, search, and services > Cookies and site permissions to customize cookie handling
- Mobile browsers: Access privacy settings through your browser's menu system to control cookie preferences
Impact of Disabling Cookies
While you have the right to disable or block cookies, doing so may significantly impact your gaming experience on our platform. Disabling essential cookies will prevent you from logging into your account, making deposits or withdrawals, and accessing most gaming features. Your responsible gambling settings may not function correctly, potentially compromising player protection measures.
Blocking functional cookies will result in the loss of personalized settings, requiring you to reconfigure preferences during each visit. Analytics cookies can be safely disabled without affecting gameplay, though this may limit our ability to provide technical support and platform improvements based on user feedback.
Updates to This Cookie Policy
We regularly review and update this Cookie Policy to ensure compliance with evolving Australian gaming regulations, privacy laws, and technological developments. Changes may be necessary due to new features, updated third-party integrations, or regulatory requirements from Australian gaming authorities.
When significant changes are made to this policy, we will notify users through prominent website notices, email communications, or account notifications. Continued use of our platform following policy updates constitutes acceptance of the revised terms. We encourage regular review of this policy to stay informed about how we use cookies and protect your privacy while providing exceptional pokies gaming experiences.